Careers at Bob’s Discount Furniture

Retail Outlet Lead in Secaucus, NJ-Outlet at Bob's Discount Furniture

Date Posted: 9/23/2019

Job Snapshot

Job Description

RETAIL OUTLET LEAD – Job Description

Retail Outlet Leads are key team members within the Bob’s Discount Furniture organization and play a vital role by assuring that the clearance centers (Outlets) are staged and merchandised according to Company guidelines and assists the store management team to perform beyond expectations and in a manner that is consistent with the Company’s core values and vision.

The primary function of a Retail Outlet Lead is to assist the store management team with the day to day operations of a Bob’s Outlet according to Company guidelines. The Retail Outlet Lead will ensure the Retail Outlet is compliant with Company practices, guidelines and policies.        

The Retail Outlet Lead will partner with the management team to ensure efficiency and productivity relating to Outlet operations and ensure the department is staffed and scheduled appropriately with the goal of ensuring the highest level of world class customer service. The Retail Outlet Lead will support the Outlet staff to maximize every selling opportunity, drive highest average ticket, insure departmental compliance with all standards set forth by the Company.

The Retail Outlet Lead works with Store Management and is responsible for accurate receipt of merchandise, staging and readiness of merchandise, protecting product from damages and efficient work flow.  The Retail Outlet Lead is expected to maintain and execute acceptable receiving, back end and inventory standards as set forth by the Company.  The Retail Outlet Lead is expected to direct the daily work-flow and tasks of the Retail Outlet Team to ensure proper staging, tagging and maintenance of merchandise, as well as the appropriate merchandising of the Outlet floor at all times. 

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Major Duties and Responsibilities

  • Sign off on Outlet Sales and ensure process follows Company policy
  • Ensure satisfactory performance of all assigned staff
  • Ensure world class customer service and engagement
  • Ensure appropriate daily Floor Recovery
  • Handle all Customer Service issues professionally and according to Company guidelines

The anticipated workload may require an approximate 40 hours per week, which may vary per week based on location and time required to complete the job.

Reporting Relationships

  • Report to:  Outlet Manager/Store Manager; (may vary by location)

Desired Qualifications

  • High School diploma or equivalent required
  • College Degree preferred
  • Proven service industry experience
  • Proven successful track record of retail sales

Equal Opportunity

It is policy of Bob’s Discount Furniture, LLC, to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, handicap, disability, citizenship, veteran or military status, or any other protected status in accordance with federal and state law and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

Americans Disability Act (ADA)

  • Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance
  • Ability to move throughout all areas of stores
  • Move objects up to 200 lbs with or without reasonable accommodations
  • Stand or sit continuously to perform job functions
  • Visually able to perform job functions+

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.