Careers at Bob’s Discount Furniture

QC Inspector in San Bernardino, CA at Bob's Discount Furniture

Date Posted: 7/20/2019

Job Snapshot

Job Description

Responsible for real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise.  Reports issues to Returns/QC Inspection Lead for documentation.  Researches customer account comments and information in SAP and RP.  Supports the Returns/QC Inspection Lead to ensure all End of Day (EOD) tasks are completed.

Job Responsibilities

  • Confirm systemic resting location of merchandise and note lock code
  • Confirm systemic reason code of merchandise to aid in disposition
  • Use REF Inspect report to gain all additional systemic information to aid in disposition
  • Using documented opening procedure, open packaging and inspect merchandise
  • Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR
  • Using documented opening and re-wrap procedure, fully package and secure merchandise for handling Systemically relocate merchandise to new appropriate location
  • Take digital photos to support reporting measure within Return/QC department Material Handling merchandise to and from floor location throughout shift as needed
  • Communicate with Returns/QC Lead and other Returns management staff to identify issues Recognize trends and patterns in merchandise damages and report to Lead

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Required Qualifications

  • Strong verbal/written communication and organizational skills
  • Skilled at multi-tasking and managing competing priorities.
  • Working knowledge of Windows Applications including Word, Excel and Outlook.
  • Detail oriented and accurate.
  • Demonstrates ability to quickly recognize and diagnose trends and patterns in product damages and location of damages
  • Must be able to work flexible hours determined by the needs of the department including weekends and evenings.
  • High School or equivalent experience in a Warehouse atmosphere.

ADA Job Description            

Continuous Standing                                                                            

Continuous Walking                                                                               

Continuous Sitting                                                                                   

Continuous Climbing                                                                              

Continuous Stooping, kneeling, crouching or crawling                                        

Lift and/or Move- Indicate in pounds- (no more than 300 lbs)

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.