Careers at Bob’s Discount Furniture

eCommerce QA Specialist in Manchester, CT at Bob's Discount Furniture

Date Posted: 6/3/2021

Job Snapshot

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Job Description

Bob’s is looking for an e-commerce savvy individual to join our team in the entry-level role of E-commerce QA Specialist.   As the E-commerce QA Specialist, your primary responsibilities will be to work to increase the efficiency of online sales by performing User Acceptance Testing to ensure the usability and functionality of and its feature set. The E-commerce QA Specialist must have the aptitude and capability to systematically test site functionality, as part of the development cycle, while consistently keeping user experience and web best practices in mind. This individual will join the current QA team at Bob’s and report directly to Bob’s E-commerce QA Manager.


  • Perform User Acceptance Testing of the functional requirements on our e-commerce site across multiple browsers and devices

  • Concurrently with testing, analyze the site for Quality Assurance and assist in defining and developing enhancements to the user experience

  • Identify and track bugs, issues, and improvements by entering tickets for developers

  • Report to the E-commerce QA Manager – test cycle results, test metrics, etc.

  • Outline and analyze potential issues by identifying fringe use cases and gaps in the testing procedure

  • Collaborate with the rest of the e-commerce team to ensure the quality of delivered website builds as well as ensuring timely bug, error and improvement tracking

  • Assist in developing new UAT test scenarios, test cases, and test scripts

  • Content implementation for products, pages, and features

  • Site analysis leveraging Web Analytics & Attribution platforms

  • Competitive analysis focusing on improvements and enhancements to the user experience

Required Qualifications

  • Bachelor’s degree or comparable work experience

  • Excellent written and verbal communication skills

  • Detail-oriented, organized and analytical

  • Have an eye for user-centric design and user experience

  • Knowledge of web browser-specific functionalities and features

  • Proficient in the use of the Microsoft Office suite

  • Ability to collaborate effectively and actively with development, content, marketing & operations teams

  • Ability to effectively manage time, multiple priorities and meet deadlines in a fast-paced agile environment

Preferred Experience

  • 1-2+ years of experience in a retail e-commerce environment

  • Previous experience with leading e-commerce platforms preferably Hybris

  • Previous experience with Google Analytics platform

  • Test preparation and execution experience (preferably within e-commerce industry)

  • Working knowledge of web/software development lifecycle and bug/issue resolution procedures and processes

  • Experience with Defect Tracking Systems preferably JIRA

Bob’s Discount Furniture is a high-growth, value-priced furniture and bedding retailer.  This “no phony gimmicks” Connecticut-born retailer is aggressively expanding beyond the Northeast and Mid-Atlantic to the Midwest and West Coast.

Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits, and a professional, fun, fast-paced work environment.  With more than 80 stores and growing, our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!

Our benefits include medical, dental and life insurance, 401(k) profit-sharing plan, paid personal/sick days, paid vacation and holidays, employee assistance program, generous employee discounts, and more!  Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.