The primary function of the Bob’s Ambassador / Retail Greeter is to ensure compliance with Bob’s Health and Safety Policy, as well as, work in conjunction with Store Management to greet and set health and safety expectations for both Guest’s and Associates into a Bob’s location in the Bob’s Way. Bob’s Ambassador / Retail Greeter will also manage customer traffic and properly maintain the PPE Station/Greeter Table.
Major Duties and Responsibilities:
- Actively engage guest traffic flow to according to Company Policy and State guidelines
- Successfully complete Bobs E learning regarding Health and Safety protocol
- Coordinate and practice required temperature taking and recording according to Company Policy and State guidelines
- Fluency and practice of Bob’s Health and Safety Policy
- Ensure appropriate Personal Protective Equipment (PPE) products are stocked and available for Guest and Associates
- Practice and coordinate Social distancing in Bob’s location
- Engage all Guests with a high level of service and enthusiasm
- Represent themselves in a respectful way that is consistent with Bob’s Core Values
- Participate in all location necessary cleaning
- Arrive at work on scheduled days, on time and ready to greet Bob’s Customers according to business needs
- Follow Bob’s Discount Furniture’s confidentiality policy
- Other duties as needed
Knowledge, Skills and Abilities:
- Ability to handle concerns in a positive manner
- Ability to build relationships
- Ability to work within a Team
- Ability to present self in professional manner
- Excellent listening skills
- Proven ability to achieve goals
Reporting Relationship:
- Reports to: Sales Support Manager / Office Manager
Desired Qualifications:
- Proven success in a Team environment
- Customer Service Experience
Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.