Careers at Bob’s Discount Furniture

Shipping Department Manager in Aberdeen, MD at Bob's Discount Furniture

Date Posted: 9/3/2021

Job Snapshot

Job Description

The primary function of the department manager is to directly manage the day to day operations of the department and staff according to company guidelines, while ensuring all deadlines are met.  This role will oversee the safe movement of all goods.  The department manager must be able to adjust and adapt to the changing job priorities and requirements while maintaining a safe and healthy workplace. In this position you must have open communication between all departments and direct reports to maintain a consistent work flow while adhering to all policies and procedures.


Duties include but are not limited to:

  • Monitoring the daily operations – implement and enforce the warehouse operational policies and procedures for the department and other operational areas as business dictates; recommend when necessary changes in procedures

  • Having a cross functional understanding of all areas of the facility

  • Continuous review of department structure and personnel changes are needed to ensure optimum utilization of staff  

  • Manage the staffing by hitting targeted goals, effective recruitment, training and development of all employees

  • Partner with assistant managers to ensure they work with their teams to: 

    • Write performance reviews to foster continuous learning, growth and development

    • Review daily payroll hours

    • Support associate discipline in partnership with HR when counseling employees 

    • Keep the staff informed of current events and provide updates on department and company initiatives by conducting frequent team meetings

  • Monitor department work productivity, through daily/weekly reports and recommends any improvements or changes to increase safety, work moral and work efficiency through motivation and encouragement

  • Connect with all partners within the supply chain – delivery, inventory control, stores, merchandising, HR, LP and others as required to support an efficient operation

  • Meet customer commitments by focusing on quality and accuracy – minimizing damage of product

  • Counsels employees on job opportunities, which will enhance their warehouse development and keep staff informed on current events, problems or changes within the department or company as a whole

  • Oversee work organized by assistant department managers and leads

  • Brief staff through periodic or one-on-one meetings

  • On occasion or when necessary assist in practical “hands-on” work in order to maintain moral and make sure work is accomplished in a timely manner

  • Drive a culture of safety by following all safety policies and ensuring the team is maintaining the housekeeping standards by providing a clean, safe and organized work environment

  • Being committed to support the business as needed through being able to work flexible hours, including holidays/weekends as well as perform additional duties as assigned

Knowledge, Skills and Abilities

  • Multi-tasking in a fast paced warehouse environment

  • Must be a critical thinker who can analyze data and problem solve

  • Effective communication skills including written, verbal and listening

  • Required to stand and walk 80% of the time in order to oversee the business

  • Proficient in using a warehouse management system (WMS) –  as well as Microsoft Outlook, Word and Excel

Desired Qualifications

  • Preferred 2 years of leadership experience in a warehouse environment.

  • High School diploma or equivalent

  • Strong computer skills

  • Mathematical aptitude

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.