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Careers at Bob’s Discount Furniture

Sales Support Associate in Salem, NH at Bob's Discount Furniture

Date Posted: 5/14/2019

Job Snapshot

Job Description

B4B Sales Support Associates are key team members within the Bob’s Discount Furniture organization and play a vital role by ensuring that the commercial sales department is well supported from an administration standpoint as well as customer facing.

oThe primary function of a B4B Sales Support Associate is to assist the VP of Business Development, Director of Commercial Sales and the Commercial Sales Account Managers in the sales process. To act as a cashier, customer service representative and clerical support for Bob’s for Business. Always treat customers in a cordial, respectful manner, with orders being processed accurately and efficiently.


Job Responsibilities

oProcess customer orders accurately, professionally and in a timely manner
oProcess payment to proper accounts
oProcess account billing applications
oVerify references of commercial clients
oAnswer incoming calls and respond to customer queries in a timely and courteous manner
oSchedule deliveries that are convenient for the customer’s and comply to company procedures
oMaintain all open orders and courteously communicate status with customers
oWork daily reports according to Company requirements
oAssist Account Managers when needed
oOther duties and responsibilities as assigned


Required Qualifications

oHigh School diploma or equivalent required
oProven math skills
oRetail experience
oSolid knowledge and competence on SAP
oExhibits strong customer service skills
oExcellent phone manner
oStrong bookkeeping skills
oProven analytical and problem solving skills
oAbility to use sound judgment and decision making
oExcellent mathematical reasoning


Reporting Relationships

oReport to: VP of Business Development, Director of Commercial Sales *may vary by location


Americans Disability Act (ADA) Job Description

oAble to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and move items weighing up to 50 lbs. without assistance
oAbility to move throughout all areas of stores
oStand or sit continuously to perform job functions
oVisually able to perform job functions

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.