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Careers at Bob’s Discount Furniture

e-Commerce QA Specialist in Manchester, CT at Bob's Discount Furniture

Date Posted: 5/2/2019

Job Snapshot

Job Description

eCommerce QA Specialist

Bob’s is looking for an e-Commerce savvy individual to join our team in the entry-level role of e-Commerce QA Specialist.   As the e-Commerce QA Specialist, your primary responsibilities will be to work to increase efficiency of online sales by performing User Acceptance Testing under an agile development methodology, to ensure the usability and functionality of MyBobs.com and the Bob’s app(s). The e-Commerce QA Specialist must have the aptitude and capability to systematically test site functionality, as part of the development cycle, while consistently keeping user experience and web best practices in mind. This individual will join the current QA team at Bob’s and report directly to the Bob’s QA Manager.

Responsibilities

  • Perform User Acceptance Testing of the functional requirements on our e-Commerce site across multiple browsers and devices
  • Concurrently with testing, analyze site for Quality Assurance and assist in defining and developing enhancements to the user experience
  • Identify and track bugs, issues and improvements by entering and referencing relevant business requirements
  • Report to QA Manager - results, test metrics etc.
  • Outline and analyze potential issues by identifying fringe use cases and gaps in testing procedure
  • Collaborate with the rest of the e-Commerce team to ensure the quality of delivered website builds as well as ensuring timely bug, error and improvement tracking
  • Assist in developing new UAT test scenarios, test cases, and test scripts
  • Assist in site analysis leveraging Web Analytics & Attribution platforms

Required Qualifications

  • Bachelor’s degree or comparable work experience
  • Excellent written and verbal communication skills
  • Detail oriented, organized and analytical
  • Have an eye for user centric design and user experience
  • Knowledge of web browser specific functionalities and features
  • Proficient in the use of the Microsoft Office suite
  • Ability to collaborate effectively and actively with development, content, marketing & operations teams
  • Ability to effectively manage time, multiple priorities and meet deadlines in a fast-paced environment

Preferred Qualifications

  • 1-2+ years of experience in a retail e-Commerce environment
  • Previous experience with SAP Hybris or other leading e-Commerce platforms
  • Previous experience with Google Analytics platform
  • Test preparation and execution experience (preferably within e-Commerce industry)
  • Working knowledge of web/software development lifecycle and bug/issue resolution procedures and processes
  • Experience working under an Agile development methodology
  • Experience with testing Apps (iOS/Android)
  • Experience with defect/issue tracking and ticketing systems

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.