Careers at Bob’s Discount Furniture

DC Operations Manager II - 2nd Shift in Taftville, CT at Bob's Discount Furniture

Date Posted: 11/22/2021

Job Snapshot

Job Description

This is a critical leadership role in the facility.  As the primary onsite leader for the entire shift this position will require strategic thinking, problem solving skills and making significant decisions on what the shift does on a daily basis. 

The operations manager will lead a group of department managers, assistant department managers and hourly associates to ensure all operational targets are met while continually adjusting and adapting to the changing job priorities.  Balancing workloads between all warehouse departments is necessary in maximizing workflow.  In order to meet customer commitments and deadlines establishing shift and department goals are important.

In this position the operations manager must support our core values and foster a positive culture of growth and development of all employees.  The ability to work with a diversified workforce and maintain constant open communication on all policies and procedures is essential.

Duties include but are not limited to:

  • Monitoring the daily operations – implement and enforce the warehouse operational policies and procedures regarding shipping, receiving and other operational areas as business dictates; recommend when necessary changes in procedures

  • Having a cross functional understanding of all areas of the facility

  • Continuous review of department structure and personnel changes are needed to ensure optimum utilization of staff  

  • Manage the staffing by hitting targeted goals, effective recruitment, training and development of all employees

  • Partner with front line managers to ensure they work with their teams to: 

    • Write performance reviews to foster continuous learning, growth and development

    • Support associate discipline in partnership with HR when counseling employees 

    • Keep the staff informed of current events and provide updates on department and company initiatives by conducting frequent team meetings

  • Connect with all partners within the supply chain – delivery, inventory control, stores, merchandising, HR, LP and others as required to support an efficient operation

  • Meet customer commitments by focusing on quality and accuracy – minimizing damage of product

  • Maintain budget and targeted expenses by having an understanding of the monthly P & L of the shift and associated departments

  • On occasion or when necessary assist in practical “hands-on” work in order to maintain moral and make sure work is accomplished in a timely manner

  • Drive a culture of safety by following all safety policies and ensuring the team is maintaining the housekeeping standards by providing a clean, safe and organized work environment

  • Being committed to support the business as needed through being able to work flexible hours, including holidays/weekends as well as perform additional duties as assigned

Knowledge, Skills and Abilities

  • Multi-tasking in a fast paced warehouse environment

  • Must be a critical thinker who can analyze data and problem solve

  • Strong communication skills including written, verbal and listening

  • Required to stand and walk 80% of the time in order to oversee the business

  • Proficient in using a warehouse management system (WMS) –  as well as Microsoft Outlook, Word and Excel

Desired Qualifications

  • Minimum 4 years of progressive leadership experience

  • High School diploma or equivalent

  • Strong computer skills

  • Mathematical aptitude

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.